Items shipped from shop.boschtools.com can be returned within 30 days of receipt of shipment in most cases. Your eligibility for a refund may depend on the offering, duration since the transaction, the current state of the product(s), replacement availability, etc. Bosch Tools holds the right to not refund shipping costs.
Returns will be processed within 3-5 business days upon receiving the return.
When returning a product, you can expect to follow the steps below:
- Please call 1-844-53BOSCH (1-844-532-6724) to speak to a customer service representative
- Have the following information handy: Order Number, Date of Purchase, Your contact information (phone number / email), Reason of Return
- If eligible, you will receive a prepaid shipping label to ship the product to our warehouse
- Package the product and drop off at your local UPS Store
- Upon receiving the product, your refund will be processed within 3-5 business days